Cash on delivery all over Pakistan - 7 day replacement

Delivery and returns

Delivery

  • We deliver all over Pakistan by courier.
  • Your parcel normally reaches your doorstep in 2 to 4 working days after dispatch.
  • Payment is Cash on Delivery: you pay the rider when the parcel arrives.
  • Please keep your phone on and the amount ready when the rider calls.

Checking your parcel

The courier does not allow the parcel to be opened before payment. That is why we protect you: if anything is wrong, you are covered by our 7-day replacement and refund promise below.

7-day replacement and refund

If your item arrives damaged, defective or different from what was shown, contact us within 7 days of receiving it. We will replace it or refund your full amount, and we do not ask unnecessary questions. Please send a photo or a short video of the problem on WhatsApp.

Perfumes

For hygiene reasons perfumes cannot be exchanged or returned once opened or used. If a bottle arrives broken or leaking, tell us within 7 days with a photo and we will replace it.

Watch care

Keep your watch away from water unless its details say it is water resistant, and avoid dropping or knocking it. When a quartz watch stops, it usually only needs a new battery. Products with a warranty (for example the colour warranty on selected watches) say so on their product page.

Questions? Contact us any time.